TEAM COLLABORATION
The Unique Challenge of Documentation
Documentation often becomes a bottleneck in agile environments where speed and adaptability are crucial. Technical writers face delays as they gather information from Subject Matter Experts (SMEs) to create drafts. This process can be error-prone and inefficient, especially when SMEs are unavailable or last-minute changes occur, leading to delays that impact customers.
FastDoc's Solution: Automated Document Creation
FastDoc uses advanced AI to automatically convert Jira tickets into structured documents, including technical documentation, user guides, help articles, and release notes. This capability offers several benefits:
Reduce Documentation Time: Cut down the hours spent on creating documents. Teams can quickly generate content based on the latest project data, ensuring that the information is up-to-date and aligned with current developments. For example, each Jira epic can have its release notes and help articles ready in seconds.
Improve Documentation Accuracy: By using data directly from Jira tickets, FastDoc ensures that documents accurately reflect project updates, reducing discrepancies and outdated information.
Enhance Cross-Functional Collaboration: FastDoc benefits not just technical writers, but also product managers and marketing teams. It streamlines the creation of consistent, comprehensive content that supports internal alignment and customer communications, minimizing the need for extensive meetings to gather information.
Integration with Existing Tools
FastDoc integrates seamlessly with popular documentation platforms:
Confluence: For teams using Confluence, FastDoc’s outputs can be incorporated into existing workflows. With add-ons like ScrollViewport, Confluence becomes even more effective for publishing polished documents.
Other Documentation Tools: For teams using tools like Paligo, Document 360, or MadCap Flare, FastDoc's generated documents can be exported and adapted, ensuring flexibility and enhancing existing investments in documentation tools.
Real-World Impact
Consider an agile team with bi-weekly updates. Traditionally, documenting these updates requires a scramble to draft content under tight deadlines. With FastDoc, as soon as a sprint concludes, anyone on the team—whether technical writers or product managers—can quickly generate the necessary documentation. This draft serves as a solid foundation for further refinement, streamlining the documentation phase of the release process.
Conclusion
FastDoc is not just another tool; it is a strategic enhancement to the agile documentation workflow. By automating the creation of documents, FastDoc enables teams to focus on innovation and ensures that documentation keeps pace with development.